Privacy Policy

Last Updated: April 16, 2026

Welcome to Bellingham Electric (hereinafter “we,” “us,” “our”). We thank you for visiting our website and considering our products and services.

The following policy explains how information about you is used and protected. As stated in our Terms of Use, this Privacy Policy is part of your legal agreement with us. Please do not use this website if you disagree with any part of this policy.

We are committed to the proper and responsible use of customer information. The safeguarding of your data is an issue we take seriously. To affirm our continuing commitment, we have set forth the following Privacy Policy.

Information We Collect

We collect information that you voluntarily disclose to us for the functionality of our site upon registration or ordering. "Personal Information" means information that identifies, relates to, describes, or is reasonably capable of being associated with, a particular consumer or household.

This personal information includes, but is not limited to:

Contact Information: Name, alias, address, billing address, email, and phone number.
Commercial Information: Records of personal property, products or services purchased or considered, and purchasing histories.
Financial Information: Bank account, credit card, or debit card numbers, and other identifiers for secure payment processing.
Sensitive Information: The last four digits of a Social Security Number and other identifiers for secure financing applications.
Online Activity Data: Your IP address, browsing history, and interactions with our websites, apps, or ads.
Audio Information: Recordings of phone calls for quality assurance and training purposes, as noted at the beginning of a call.
Geolocation Data: Information about your physical location.
Professional Information: Employment or employment history.
Other Information: Any information that identifies, describes, or is capable of being associated with a particular individual, such as signature, or physical characteristics.

How We Use Your Information

We use your personal information for specific business purposes, including, but not limited to:

Registering and logging you into our site.
Fulfilling your orders and providing services you request.
Processing your payments and financing applications.
Communicating with you via phone, U.S. mail, text messages, or email.
Providing customer support and responding to your inquiries.
Improving our products, services, and website.

How We Share Your Information

We share your personal information with third parties only as necessary to operate our business and provide you with services. We do not sell or share your personal information with third parties for their own marketing purposes.

We share your information with the following categories of third-party service providers, including but not limited to:

Payment & Financing Processors: To securely process your payments and financing applications (e.g., NMI, Citi Financial, and third-party verification services for sensitive data).
Customer Service and Support Providers: To manage and respond to your inquiries and support requests (e.g., Zendesk).
Shipping and Logistics Providers: To deliver your orders to you.
Marketing and Analytics Providers: To help us understand website usage and provide you with relevant communications.
International Team Members and Contractors: To provide administrative and customer support, we transfer certain customer data to our team members and contractors located in the Philippines and other countries where our contractors may be located. These individuals access this data through secure, company-managed remote access to U.S.-based servers and are bound by confidentiality agreements to protect your information.

No Information Collected from Children

Our website and services are not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected personal information from your child, please contact us to have it removed.

Data Security and Storage

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information. We store your information on secure servers and employ security measures such as encryption to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

You agree that we may store your data on our servers located within the U.S. or in the cloud.

Your data will be kept in our files for as long as necessary to provide services, support your purchased products throughout their lifecycle, and comply with legal, accounting, and operational requirements. We retain your customer, order, and service history for these purposes. When data is no longer needed, we will use secure methods to destroy or de-identify personal information.

Text Messaging

By providing your mobile number and opting into our text program, you consent to receive text messages from us. Our SMS program includes messages for quotes, order updates, service reminders, and marketing. Message and data rates may apply. You can opt out at any time by replying with the keyword STOP to any message. Our full SMS Messaging Terms & Conditions are available at blog.bellinghamelectric.com/sms-messaging-terms-conditions

Your Rights and Choices (for California Residents)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Right to Know: You can request to know what personal information we have collected about you, including the categories of information, the sources from which we collected it, and the business purposes for collecting it.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Delete: You can request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out: We do not sell or share your personal information.
Right to Limit Use of Sensitive Personal Information: We do not use your sensitive personal information for purposes that would require us to offer a right to limit its use.

To exercise your rights, you or a designated authorized agent can contact us using the information below. We will take steps to verify your identity before processing your request. We will not discriminate against you for exercising your rights.

Not for Use by Residents of the European Union

Our business is located in the United States, and we do not market to or accept customers who are residents of the European Union. This website is not intended for use by any resident of the European Union, and by continuing to use it, you confirm that you are not an EU resident.

Privacy Policy Updates

This Privacy Policy is effective as of September 22nd, 2025. We reserve the right to revise this policy from time to time without prior notice. We will notify you of any material changes either by email or by a conspicuous posting on our website.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: sales@bellinghamelectric.com
Phone: 508-883-7235
Address: 250 Pulaski Blvd - Bellingham, MA 02019.