Frequently Asked Questions
Will you service my product even if I didn't purchase it from Bellingham Electric?
Yes, we will! If your product was purchased elsewhere but is still under warranty, we can service it. If it is out of warranty, we can service it for our flat service fee of $149 + parts.
What areas do you service?
- Southern Worcester County
- Middlesex County south of Mass Pike
- Norfolk County west of Route 1
- The Greater Attleboro Area
- Northern Rhode Island
- © OpenStreetMap
How much will it cost? Can you give an estimate over the phone?
When we send out a technician for out-of-warranty repairs, we'll charge you $149 + parts. The labor is a one-time charge, so any additional visits for the same problem will not incur further labor charges.
If you want us to take a look at another appliance in the same visit, or even a whole suite of appliances, the labor for a second appliance or any additional appliances is $49 (so whether you need us to look at two, three, or even four appliances in one visit, you'll only be charged $49).
As for estimates over the phone - that depends on the problem. Some problems are easy to diagnose over the phone, in which case we can give you a relatively reliable estimate. Other problems could have multiple causes, so an exact estimate is not possible.
The more you tell us on the phone about the problem, the better the odds that we can fix it in one shot! Again, there's no extra charge to you if we have to come back, but it's obviously much more convenient for your schedule.
Do you bring parts to fix the product on the first visit?
Our service van is stocked with a variety of common repair parts, and we can bring additional parts based on the issues we discussed on the phone with you. We try our best to have the part, but that's not always possible. There is no additional charge if we have to come back another time.
What if I want to fix my product myself?
We've got your back! We have an over-the-counter parts department if you would rather DIY your repairs.
What if my appliance isn't worth fixing?
Sometimes the cost of the part makes repairing an appliance too expensive. In those cases, after you pay the $149 service fee, we can offer you a $50 credit towards a new appliance from Bellingham Electric.
How do I find my appliance's serial number and model number?
Take a look at this guide to finding the serial number and model tag information on different appliances. The guide also includes information on how to email a photo from your phone to our service department.