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3.6 | 429 Reviews

23 cu. ft. Counter Depth 4-Door Flex™ Refrigerator with FlexZone™ in Stainless Steel

Samsung RF23J9011SR

Available in 2 Color(s)

Features

  • With a sleek design and an extra-large capacity, this state-of-the-art refrigerator is certain to meet all your culinary style and function needs.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71 7/8"
  • Depth: 28 7/8"
  • Energy Star Rated: Yes
  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Ice Master

Our refrigerator's Ice Master produces up to 5 lbs. of ice per day and stores up to 2.9 lbs. of ice. This space-saving design leaves more room in the refrigerator.

Image Feature

High-Efficiency LED Lighting

LED lighting gently brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

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Two Humidity-Controlled Clear Crispers

Two humidity-controlled crisper drawers keep your produce crisp and fresh and provide ideal storage space for all your fruits and vegetables.

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Adjustable Shelf

Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

Image Feature

LED Display with Water and Ice Dispenser

An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

Image Feature

Power Freeze and Power Cool

Fast freze or fast chill your food with the Power Freeze and Power Cool options. Easily drop the temperature in each compartment within minutes with the push of a button. Great for chilling your favorite drinks or firming up ice cream in a flash.

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ENERGY STAR ® Rated

ENERGY STAR ® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

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Counter Depth Design

Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

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23 cu. ft. Large Capacity

Our 23 cu. ft.* large capacity 4-Door Flex™ refrigerator has enough room to fit up to 23 bags of groceries**.

Image Feature

FlexZone™

A versatile, bottom-right door can be a fridge or freezer, maximizing fresh food storage space. The most fresh food storage available in its class at 18.05 cu. ft. when the FlexZone™ is used as a refrigerator*. Four customizable temperature settings: Fridge at 41°F, chilled at 30°F, Soft Freeze at 23°F, and Frozen at -8°F to 5°F

Image Feature

Triple Cooling System

This premium cooling system features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones*. Your food stays fresher longer with 2 compressors and 3 evaporators, an industry first*

Image Feature

Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

Ice Master Our refrigerator's Ice Master produces up to 5 lbs. of ice per day and stores up to 2.9 lbs. of ice. This space-saving design leaves more room in the refrigerator.

High-Efficiency LED Lighting LED lighting gently brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

Two Humidity-Controlled Clear Crispers Two humidity-controlled crisper drawers keep your produce crisp and fresh and provide ideal storage space for all your fruits and vegetables.

Adjustable Shelf Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

LED Display with Water and Ice Dispenser An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

Power Freeze and Power Cool Fast freze or fast chill your food with the Power Freeze and Power Cool options. Easily drop the temperature in each compartment within minutes with the push of a button. Great for chilling your favorite drinks or firming up ice cream in a flash.

ENERGY STAR ® Rated ENERGY STAR ® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Counter Depth Design Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

23 cu. ft. Large Capacity Our 23 cu. ft.* large capacity 4-Door Flex™ refrigerator has enough room to fit up to 23 bags of groceries**.

FlexZone™ A versatile, bottom-right door can be a fridge or freezer, maximizing fresh food storage space. The most fresh food storage available in its class at 18.05 cu. ft. when the FlexZone™ is used as a refrigerator*. Four customizable temperature settings: Fridge at 41°F, chilled at 30°F, Soft Freeze at 23°F, and Frozen at -8°F to 5°F

Triple Cooling System This premium cooling system features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones*. Your food stays fresher longer with 2 compressors and 3 evaporators, an industry first*

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

Features

  • With a sleek design and an extra-large capacity, this state-of-the-art refrigerator is certain to meet all your culinary style and function needs.
Key Features
Ice Maker Yes
FlexZone™ Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves Yes
Gallon Bins 2EA
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light LED
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Type 4-Door Flex™
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
Foldable Slide-in Shelf Yes
Automatic Ice Maker Yes
Freezer Features
Cubed and Crushed Ice Cubed/Crushed
Shelves 3 Slide Out
Power
ENERGY STAR® Certified Yes
Energy Consumption 680 kWh/yr
Capacity
Total Capacity 22.5 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 24" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions with Doors Open 35 3/4" W x 71 7/8" H x 42 1/4" D
Shipping Dimensions 38 1/4" W x 78" H x 31 5/16" D
Net Height without Hinge 70 3/4
Weight
Product Weight 352.7 lb.
Shipping Weight 385.8 lb.
Warranty
1 Year Parts/Labor
5 Years Five (5) years Parts and Labor on sealed Refrigeration system only* (*Compressor, evaporator, condenser, drier, connecting tubing)
10 Years Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71 7/8"
  • Depth: 28 7/8"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Samsung Time To Cook Up Something Wonderful Rebate

Offer Expires: 11/4/2020 to 12/2/2020 Must be postmarked by: 3/2/2021

Receive a 10% rebate with purchase of 4 or more qualifying Samsung kitchen appliances. Rebate form must be postmarked by 3/2/2021.

Samsung Buy More Save More Delivery and Installation Rebate

Offer Expires: 11/1/2020 to 11/30/2020 Must be postmarked by: 5/31/2021

Enjoy exclusive rebate savings with purchase of qualifying Samsung Appliances. Rebate form must be postmarked by 5/31/2021.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

62% of reviewers recommend this product.

1 Stars

ICE MAKER is Worthless junk

Sandy 11/20/2020

love refrigerator - hate ice maker i was so excited and pleased with my refrigerator for over a year. purchased june 2019. started having trouble with the ice maker late august 2020 and it is only getting worse. water is dripping from the ice maker and doesn't produce more than a full glass of ice a day. now i can't even remove the ice bucket because of the ice build up inside and i cont. to clean the mold off of the gasket on the door that seals the ice maker. lesson learned.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
2 Stars

Doors are rusting after only one year.

Jane 11/18/2020

i loved the refrigerator that i have had for only one year until i just noticed that all four doors are beginning to rust! it's supposed to be stainless steel but that shouldn't rust. something isn't right! i am contacting support to see what they say.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
5 Stars

Great features

Lexie 11/13/2020

I am very happy with my purchase. Love the fact that I can use one side of the freezer as a fridge.
Originally posted on Samsung.com

Yes, I recommend this product

4 Stars

Love the space on top for refrigeration

Championpoodles 11/12/2020

This refrigerator has a flexible freezer/refrigerator on the bottom. One of the compartments can be used as either a refrigerator or a freezer. The ice maker did leak at first, but Samsung sent technicians that repaired it with no cost to us.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
3 Stars

Would love if not rusting

Lhenn64 11/12/2020

This refrigerator has been great in all ways except one...its beginning to rust along the right, door trim in the front and bottom, left door. Really hoping it doesn't get any worse. I use only stainless steel cleaner.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love this Fridge

coppercoin 11/12/2020

This fridge has four doors with the freezer on the bottom. There are drawers in the freezer so it is easy to keep everything organized. The top two doors are the fridge and the door holds a lot of things including milk. The only issue we have had is that the ice maker is in the fridge portion and sometimes it will drip. But overall we love it. This is my second samsung of this style. We had to leave our first one behind when we sold our house.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Love the flexibility and functionality it provides

Samsung Enamored 11/12/2020

Features I like: - Counter depth - The French door access to the main refrigerator when needed or 1 door access when that is sufficient - The flex compartment is fantastic; providing extra refrigerator space if needed or the use as freezer space - Also the adjustable shelves and door compartments Plus the sleek front panel and recessed door opening handles; gives a very classy appearance. - Oh, did I say I am extremely pleased with this purchase? !!!! -
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Everything's working great

Don90 10/28/2020

I bought this fridge to replace my old fridge that died. Able to get the fridge I wanted quickly.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Samsung flex counter depth

Deeunichic 10/26/2020

Fridge is actually quite nice and sleek. Love that it is counter depth. I did some research on the issue with the ice machine freezing over. The top was to slightly adjust the front legs higher than the back. so far, so good. The benefits of having the ice maker in the fridge, rather than in the freezer, is the taste of the ice cubes. They are as close to restaurant style cubes as you can get. I no longer taste all of the foods from the freezer! Really nice fridge thus far! 4 stars as fingerprints still occur quite easily.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
1 Stars

Great Refrigerator unless you want ICE

MajorMac 10/26/2020

the overall performance of the refrigerator has been good. the major issue has been the ice maker - it worked for the first couple of weeks and then has not worked since. going on 5 years now. we have filed multiple warranty service calls - no less than 4 for the ice maker. ice maker constantly freezes over and becomes one giant block of ice. will not make ice cubes or crushed ice. we have had a couple of technicians come out, to repair the issue, and each time the ice maker works for a couple of days and then becomes a block of ice again. and of course as soon as our warranty expires we get word that there is a replacement unit to fix our issue. and it is a total replacement of the ice maker - go figure - spend more money to get it to work. our advice - stay away if you want ice
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Alright stop, collaborate and listen

Ice Man 10/24/2020

ice maker takes up valuable space that could be used for: 1. additional storage 2. an ice maker that actually works. 3. jimmy hoffa's remains.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor quality materials

David E 10/19/2020

after 6 months normal kitchen use, this fridge turns out to be a disappointment that i regret buying. i originally bought it for the flexzone system, and this is indeed a useful feature and a big positive. my problem is with the quality of the stainless steel. the steel is so thin that the fridge picks up dents like no appliance i have ever had experience with. i don't know whether it's only the quality of the steel or a design fault in the way the steel is wrapped on the door with inadequate internal backing. the denting happens even with the fridge in an unexposed location and everyone trying to be really careful. i'm thinking it won't be many months before i can't stand to look at all the dings anymore and the fridge gets relegated to the garage.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great refrigerator, ice maker is junk

David 10/8/2020

this is a great refrigerator. i love having the flexibility of three refrigerators in one. however, the ice maker is a piece of junk. i have had the unit for 3 years. the ice maker has been replaced 2 times and i am awaiting the for the third replacement to be done next week. it keeps freezing up, the auto defrost does not work and the whole thing is a block of ice right now. i am happy that i bought a 5 year extended warranty from lowes but am worried what will happen in two years when it expires. this is one of the most expensive units out there and it should not have an ice maker made by lego.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Not Stainless Steel! Not fingerprint resistant

NapaMatt 10/2/2020

This refrigerator shows more fingerprints than a standard Stainless steel refrigerator. They are also harder to remove. When we used a wet rag and more elbow grease to try and get them off the Metal was easily scratched. Real Stainless would never scratch so easily. Samsung has refused to do anything about our issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Plenty of room

Hoss 9/30/2020

this refridgerator has a ton of room. We've always struggled with room for all the leftovers and groceries but this holds it all. The only downfall is the ice maker is a bit too small so we have to keep another bag of ice in our other freezer.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Dents very easily, not finger print resistant

Lee Dardis 9/21/2020

leaked water from day one. called for a service. turns out the cable harness to the door was routed wrong and was pinched in manufacturing. they replaced the door and we lived with crappy ice and condensation forming in the fridge. after many months i have realized that the service person forgot to put the seal on the door they replaced! also, the fridge dents super easy. it also was indicated that it was fingerprint-resistant. it is not and actually shows more fingerprints than any other stainless steel appliance we have.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

L-E-M-O-N

Gizmo55 9/17/2020

within a year i had to have old condensers replaced. then the next year one of those condensers had to be replaced again. now it started making funny noises and then first the freezer stopped working and now the entire refrigerator. it's not under warranty now and i really don't want to put more money into itas i have no faith it won't keep breaking down. do not buy this refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

ice maker repeatedly breaks

kerryparis 9/16/2020

don't buy this. the ice maker freezes over all the time. i've already had it repaired once for $500, and it broke again soon after. every few weeks i have to remove the ice bucket and either use a hair dryer and/or long wooden spoon to remove the ice, melting and hacking away at it. and thats only if i remember to do it every few weeks. if i don't stay on top of it, the bucket will not come out at all, as it becomes frozen in place. that's when the real fun starts and i have to unplug the refrigerator, remove all contents to a cooler, and defrost overnight in order to remove the bucket. it is a shame because it is a beautiful refrigerator, but i refuse to pay another $500 to fix it again
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love it!

AHHAKOHDA 9/10/2020

I bought in July 2020. So far so good! Just love it! Hope nothing will be unpleasant in future
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Almost the best fridge

Ginger 9/9/2020

i actually love this refrigerator!! the bottom right side can be a refrigerator or more freezer space. we use it as more refrigerator space and keep it just above freezing. so our milk and beverages are always super cold. unfortunately the ice maker they put in this fridge is crap!. we've had this fridge since november of 2017 and had nothing but issues with the ice maker freezing up. it's really too bad. you would think the company would back up their products. i've read quite a few reviews of customers with the same complaints on this refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Good Chose

Goodjudge 9/8/2020

Lots room easy to stage items right temperature all area difference sections
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

great features

cathleen 9/7/2020

This new fridge is great ... no problem with the ice maker
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great fridge, horrible ice maker

Jmann2092 9/3/2020

I bought this fridge because I entertain alot and love that I can turn one of the freezer sides onto a fridge for more room. The disappointment was in the ice maker. It is very small. Only makes enough ice for maybe 5 glasses.of water before it is depleted. It also gets jammed. The ice will bunch up at the top where the iced is made and you have to chisel it out to get it working again. I have to use a hair dryer to defrost it at least twice a month also. If you are looking for a great fridge and not worried about ice then this is a great product. If you. Eed the ice maker, then I recommend looking elsewhere.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love it

Homeperson 9/2/2020

I bought this refrigerator last year to replace a GE side by side. We like the convertible lower right compartment that can be used either as a freezer or refrigerator section. We have used it both ways. The electronic panel that has temperature and ice choices is very user-friendly. Glad we made the decision to get this refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Performance

 

Value

 
5 Stars

Love the organization of the inside!!!

Luigi 8/31/2020

I love this Refrigerator, it is great!! It is exactly what I wanted, and needed for organization of food!!!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Design Best Refrigerator I Have Owned

Tomterrific 8/28/2020

Everything was perfect until the ice maker broke. Ice makers seem to be a problem for all manufactures. I have owned 8 new refrigerators over the pass 40 years with ice makers. 6 of the ice makers have broke all for the same reason; the heater to remove frost brakes and the ice maker stop working. I am a Thermodynamic Engineer and know placing an ice maker outside the freezer is a problem.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Flexible freezer refrigerator

Vet Chaplain 8/28/2020

Enjoy the flexibility of choosing extra freezer space or refrigerator space. Wheels went bad within a year making it extremely difficult to move forward to clean behind it. Also, the water filter should be set up to choose between water usage setting or time (6 months), setting. We do not use the ice or water feature as much as others might. Also it is on a reverse osmosis and filtering system before the water gets into the refrigerator mechanism, creating the need to change the filter less often than other pepole might.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
1 Stars

Love the 4 door design. But

BernieF 8/27/2020

We really like this fridge except for the icemaker. About every 10 days, it freezes up and quits making ice. I have to thaw it with a heat gun and push thw reset button to get it making ice again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Already replaced

ty151 8/27/2020

Samsung makes great phones but horrible refrigerators.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Energy saving we no need to open all windows

Venkata 8/27/2020

Energy saving we no need to open all windows and based on need you can change freezer
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Very convenient. Great features. Awesome product

Arlene 8/27/2020

Love my product... worth every penny.. So happy with it...
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible ice maker...

Steve 8/27/2020

3 visits to fix ice maker, still does not work right, terrible design for an expensive refrigerator
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Minor Issues - overall decent refrigerator

Lance 8/27/2020

Interior shelves slide, but that causes flimsiness. Ice maker delivers cubes quite slowly. No handle means more smudging and need to clean.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great looking

Just do it 8/27/2020

I love the way it looks and the way it performs its great
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best refrigerator EVER

carol 8/27/2020

This refrigerator is amazing. Being able to have 3 of the 4 compartments for food and the 4th for freezer is awesome. I use the bottom right for vegetables and the bottom right for small frozen items that I use frequently. Also having the ability to change the bottom right to be a freezer if needed is a bonus for when I run out of room in my big freezer. The surface is amazingly easy to keep clean, never streaks.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

This model is a lemon!

Rosanne 8/27/2020

This particular model has been having all kinds of cooling issues. My refrigerator wasn't even two years old when these problems started. I had a friend who was going through these issues and was telling me the nightmare she was going through dealing with Samsung. I had just bought the same model and hoped it was a fluke but mine was doing the same thing. The ice in the ice maker was clogging up and frost kept forming all over it. I had to defrost it every 2 weeks!! I had the freezers set to 0 degrees but the temperature gauge on the left side would fluctuate from -10 degrees to +10 degrees, the right side maintained a constant +15 degrees. To get it repaired I was going to have to pay someone to fix it and then would have to get reimbursed since the appliance repair place in my area dropped the contract with Samsung due to the problems they were having with the company. Since I knew that it took my friend a couple of years and continual problems with spoiled food to get this resolved, I decided to just buy a new NON-Samsung refrigerator. The repair places that I talked to ALL said they have seen so many problems with Samsungs and highly recommended Whirlpool and GE. I immediately went out and bought a Whirlpool.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker sucks!

jdpalmer 8/27/2020

This is the refrigerator for you if you love emptying it and thawing out the ice maker that has turned into a block of ice every month or two.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice machine never worked

kvanzandt52 8/27/2020

the ice machine stopped working a shortly after purchase. A service man came out and replaced and within a few months the same thing happened. The ice machine freezes up and blocks ice from being made. I feel there is a flaw in the design. When I called about ice machine second time they said fridge was out of warranty. Yes I had had the fridge for 1 month past a year at that point but the new ice maker put in was only 3 months old. I would have had to pay $600 for parts and service call. So I now have an almost $4000. Fridge that I go out and buy bagged ice. I say stay clear of Samsung fridges.I do like the multiple areas and doors.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
2 Stars

So much potential!

Thomas4 8/27/2020

Purchased full Samsung kitchen and have learned the lesson the hard way. This refrigerator has a very nice appearance and we love the counter depth. The shelving on the doors is very limited so be aware with the reduced size. THE ICE MAKER IS HORRIBLE! We have had it replaced 3 times and still can't get it to work. Completely defeats the purpose of having an ice maker. Samsung is very well aware and does nothing to reach out to customers to improve. And when you open the side top door, the ice or water dispenser stops which is not brought to your attention when you purchase it.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Samsung makes some good products but not this one

ecs999 8/27/2020

We Bought this fridge which intermittently would turn off, had technical folks come out and look at it and no one could find a solution. Were told by several folks that this model Samsung fridge isn't very good, we returned it and bought another brand
Originally posted on Samsung.com

No, I do not recommend this product

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3 Stars

Nice flexible unit, ice maker is an issue

White Tornado 8/27/2020

Nice unit with flexible features. Exterior is easy to maintain. Small ice maker is of less than robust construction and ices up on a regular basis. Has required service/maintenance at least annually. No other service issues with this refrigerator, but ice maker is a real annoyance. Water filter replacement is based upon passage of time, not water quality. South Lake Tahoe has some of the purest tap water in the US and system prompts replacement every six months.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Flex at best!

mercury83j 8/27/2020

we bought this Ref for the Flexzone feature. it really helped us organizing 'what's in the freezer.' also, get great feedback from guests how stylish and functional this unit is. highly recommended!
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Great style

None 8/27/2020

I bought this refrigerator 3 years ago. I love the style with no handles jutting out to bump into when passing by in my very small kitchen. The stainless finish is beautiful. I have not had trouble with the refrigerator or freezer. The ice maker has been a problem but I bought an extended warranty which has covered the repair.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Great value

Carmine 8/27/2020

Bought this refrigerator a month ago love all the features, especially the one compartment can either be a freezer or refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

Ice maker goes quickly

Szab 8/27/2020

Great refrigerator except that my ice machine had issues once my warranty expired. I bought it new when not too many reviews were available, now as I read the reviews, I see many with the same issue.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

A very nice fridge

Ash66 8/27/2020

I had bought this 2 months ago for a new house. Originally wanted a smart fridge but due to Covid everything back ordered. Saw this neat 4 door counter depth and gave it a try. It looks really nice. And the 4 doors are pretty cool as there's no big freezer to bend into. The flexibility to make one compartment a freezer or fridge is cool too. The only complaint I have is the crushed ice is not crushed enough and it's pretty slow to dispense. Also the dispenser pads are already scuffed up Overall a very decent fridge so far but it's only been 2 months
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Very Happy So Far!!

Chasezag 8/27/2020

After researching countless products, I decided to purchase this refrigerator. I have been using this for little under 2 years. Works perfectly, I love the option to convert the bottom zones to either freezer or refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Great Features except problemed ice maker

ktm mab 8/27/2020

Love everything except the ice maker ...problem after problem freezing up and no ice, just last week we had our 2nd complete unit replaced with a upgraded unit to solve the problem. Every friend I know that has a french door refrigerator from Samsung has this problem. How did you let this go on for so long and ruin the opinion of your product?
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Excellent !

GabrielleCorrea 8/27/2020

It's a large and well organized fridge! Separate doors help access things inside the fridge and freezer.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

LOVE THE DESIGN ICE MAKER ISSUE

Maris 8/27/2020

I bought this refrigerator 4 years ago. My favorite feature is the flex compartment. If i have family over, we set as a chiller for beverages. When we buy a lot of meat is back to freezer. We changex diets many times and the design provided the flexibility needed. The ice maker stopped working soon after we bought it and my local repair shops did not know how to fix. It is still broken but we like our fridge.
Originally posted on Samsung.com

Yes, I recommend this product

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