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3.7 | 266 Reviews

20 cu. ft. Top Freezer Refrigerator

LG LTCS20020W

Available in 2 Color(s)

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer
  • Width: 30"
  • Height: 66"
  • Depth: 33.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 20.2 (cu. ft.)
  • Fresh Food Capacity: 14.7 (cu. ft.)
  • Freezer Capacity: 5.5 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Keep it Crisp

Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Image Feature

Space When You Need It

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Image Feature

Get wise

Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Keep it Crisp Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Space When You Need It Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Get wise Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C
  • Rated Energy Star Most Efficient 2020
CAPACITY
Freezer (cu.ft.) 5.5 cu.ft.
Refrigerator (cu.ft.) 14.7 cu.ft.
Total Capacity (cu.ft.) 20.2 cu.ft.
CONVENIENCE
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Inverter Compressor Yes
Multi-Air Flow™ System Yes
Temperature Sensors 3
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 31.8" x 68.5" x 35.6"
Counter Depth No
Depth (Total with Door Open) 60.25"
Depth with Handles 33.75"
Depth without Door 29"
Depth without Handles 33.75"
Door Edge Clearance with Handle 2"
Door Edge Clearance without Handle 2"
Height to Top of Case 65.5"
Height to Top of Door Hinge 66"
Installation Clearance Sides 2
Standard Depth Yes
Weight (Unit/Carton) 173 lbs./188.5 lbs.
Width 30"
Width (Door Open 90 with Handle) 31.62"
Width (Door Open 90 without Handle) 31.62"
ENERGY
Energy Consumption (kWh/Year) 387
ENERGY STAR® Qualified Yes
FREEZER
Door Type Swing Door
Drawers 1 Glass Shelf
Freezer Handle Pocket Handle
No. of Door Bins/Construction 2 Full (Clear, Diamond Pattern)
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 195174001448
MATERIALS AND FINISHES
All Available Colors Stainless Steel
Contour Door Yes
Surface Smooth
REFRIGERATOR
Crisper Bins 2 Humidity Crisper
Door Bin Construction 1 Piece (Clear, Diamond Pattern)
No. of Bins 2 total (2 gallon sized)
No. of Shelves 2
Refrigerator Light Top LED
Shelf Construction Tempered Glass
SUMMARY
Display Type Internal Membrane / Green LED
WATER & ICE SYSTEM
Ice System Ice Maker Optional - LK65C

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer

  • Dimensions

  • Width: 30"
  • Height: 66"
  • Depth: 33.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 20.2 (cu. ft.)
  • Fresh Food Capacity: 14.7 (cu. ft.)
  • Freezer Capacity: 5.5 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Specifications Sheet

Energy Guide

Owner's Manual English 3,236K 01/03/2024

Owner's Manual Spanish 3,238K 01/03/2024

Get Adobe Reader

* Documents require Adobe Reader.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 1/31/2024 to 3/6/2024 Must be postmarked by: 6/6/2024

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 6/6/2024.

Interactive Tour

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Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

66% of reviewers recommend this product.

1 Stars

LG

call me 2/27/2024

Love the product..... no issues for a couple of months.. have..met with deft ear - NO RESPONSEand probably wont hear from anyone to this .
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Good to buy

Val sal 2/26/2024

I didnt have good experience with LG I had to request someone from warranty to come check it
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great features

Abctt 2/25/2024

So for doing good. Easy to clean. Easy to move and clean.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Awesome features.

Amberlina 2/21/2024

I love my refrigerator. It is large and roomy. I am able to store many items and my refrigerator doesnt look crowded or junky. The freezer section holds days of meat and other items. Im glad I made this selection because it holds more than I thought. Great purchase.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Poor product and service

Deborah Lovelace 2/19/2024

Inferior product non existent service. After 3 months quit cooling and could not get service. After over a month of trying to get serviced gave up and bought another refrigerator .
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

SO COOL

val61 2/18/2024

WE BOUGHT THIS REFRIGERATOR A COUPLE WEEKS AGO AND IT IS GREAT.QUIET AND NICE INSIDE AND OUT. GREAT FEATURES TOO.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Nice design

emjemj 2/17/2024

This is a beautiful design. The white exterior finish is easy to clean and the interior parts are sturdy and easy to remove for cleaning. The lighting in the fridge is fine.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Nice and big

Raytouchstone 2/5/2024

I bought this refrigerator about 2 years ago and it worked perfectly until a few weeks ago. Now its not so good. Wont cool or freeze. Gonna need some help Ive been using my 20 year old one. Really would like to have it working again. Help
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

A great 2nd refrigerator

joe1581 1/31/2024

I only only had this LG 20 cu ft top freezer refrigerator for a month but I rated it as EXCELLENT because it was easy to install no hassle with setup and its been working perfectly.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

PRODUCT IS GREAT.BUT FREEZER IS NOT FUNCTIONING

call me 1/28/2024

Purchased end of August....perfect..simple large capacity...loved it November - cataphoric sounds developed..contacted Lowes plus LG still waiting to hear back. Im 76 years old dont need to hear SOUNDS from your site Would love to hear the sound of a VOICE ..and to get someone out here in person to evaluate.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Worst refrigerator

Sleepless in Renton 1/28/2024

Completely died in less than two years. The cost to fix it is more than the value of the unit.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great second refrigerator

Nick Florida 1/22/2024

We bought this refrigerator about 6 weeks ago and so far it has been a perfect solution for what we were looking for. We keep the fridge in the garage and it provides us some overflow capacity and was perfect for the holidays. Fridge works well and seems to run economically.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

It is a piece of crap.

It is a piece of crap 1/21/2024

I like the style of the refrigerator but it is a piece of crap.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

LG Fridge

jimhighland9 1/19/2024

Bought this in December 2023 to replace old non-working fridge in my garage.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

So far so good

Booz28 1/17/2024

So far doing good its only about 3 or 4 weeks...
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

Tigerhulk 1/17/2024

Simple design quiet motor lots of storage space
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

spacious cold great airflow great lighting

Tyahmyr 1/16/2024

ITS JUST PERFECT GREAT AMOUNT OF SPACE INSIDE NOT TOO MUCH TECHNOLOGY GREAT AIR FLOW JUST A GREAT CLASSIC REFRIGERATOR
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

It is a piece of crap 1/16/2024

I love the design but HATE the refrigerator. The compressor went bad and I waited three weeks for a new one and it finally came and it was a bad compressor. What about all the food that spoiled. I HAVE NO RERFGERATOR AND THE PEOPLE AT LG ARE DIFFICULT TO DEAL WITH. what??????????????????????????????????
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Product

OLL65 1/16/2024

Was not happy with service Better service. Too long on the phone. Transferred too many times
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Rae67 1/15/2024

Had it less than 6 months and it stopped working. No cold air.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Perfect

susabelle 1/15/2024

This was a Christmas present from my children. Its perfect for me. I love the sleek design with no visible handles. The size and lack of technical features is wonderful. It holds all that I need and keeps me from saving things for too long.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Perfect second fridge

Aj12345 1/12/2024

I needed a second fridge and tis was perfect for my space and budget. Delivered quickly and setup easily.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great pick

Cat4446 1/8/2024

I love it. I have more useable space in this one even though my other one was larger
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great product

GWT530 1/7/2024

Bought this at Thanksgiving and couldnt be happier with it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Good fridge

Timothy Ra 1/7/2024

The refrigerator worked fine right out ot the box but the ice maker sold separately required an LG technician to install it even though the website internet and manual said it was easily installable it was not. LG changed the design of the refrigerator but did not update the install procedures
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Taffy21 1/6/2024

Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Vanessa Butler 1/3/2024

I brought this product a month ago and I glad I did.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Designed well and adjustable for the essentials

Petunia 99 1/3/2024

This is a 2nd refrigerator for us and we love the space in the freezer the large door space in the refrigerator and the two cooler drawers. It is a perfect fit for our busy lives.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

built well

dancing 1/3/2024

I am very happy with LG products. From now on LG is my first selection in appliances.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Nancy 78 1/1/2024

I love it . It is very clean lookin g in design and very quiet.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Poor quality

Chinasucks 12/30/2023

My unit is 10 months old. The main board went and you replaced it. The service technician left without checking if it was working properly. A new tech comes and says the compressor needs to be replaced. Really 10 months old and it needs such repairs. I request a new refrigerator as this is a lemon and youre putting a lot of effort and cost. Not to mention my time without a refrigerator. 1 month now. How many stars should I give you??
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Unhappy

Skeptical dude 12/28/2023

Your customer service sucks. My 2 month old refrigerator quit holding temp. Took another month for all yall to make it right. No stars OK 1 because required.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Good style

Lowes788 12/27/2023

I bought this refrigerator earlier this month it was great we love it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Our new refrigerator...

Harrison Homestead 12/27/2023

Love our new refrigerator. I dont like the stop on pulling out the drawers. I dont like that the door is so low to the floor I keep crushing my foot upon opening it. Just not used to it yet. Otherwise is a great product. Keeps everything cold and fresh.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Freezer over freezes and fridge doesnt cool.

Jamie78 12/26/2023

I bought this on November 5th and have had nothing but trouble with it. No matter what temp adjustment is on freezer ices everything bad and refrigerator wont cool like it should to keep food safe. Ive called LG and their corporate headquarters and still havent got anywhere. Everytime I call they tell me to call back in 48 hours now today I was told to call Thursday or Friday of next week to see what other options we have.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Schmeck 12/25/2023

I was disappointed with a few features it did not have. It did not have a bulb in the freezer or a handle to open the door. In the freeezer I like a wider space to put things on the door. I also expected it have an ice maker.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

None

Tony Wills 12/24/2023

My refrigerator is not working right now. I have had a repaian out 3 times. The last time he talked to u. You were supposed to set up a repairman to fix it. It was an internal issues. I waited to hear from u. I had to call u 2 weeks later. I talked to ur people. 2 different ones. The last one said I would hear from a technician within 30 minutes to an hour. That was 4 days ago. I am not happy. It is Christmas Eve and I dont have a refrigerator.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

EdLau 12/22/2023

Bought this appliance two weeks ago and believe it to be a very reliable appliance
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

You get what you pay for

Feedthedog 12/19/2023

Worked well for about a year and the fan went out just past the warranty of course Took a month and 3 Technician s to fix it
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Good Fridge

Lawnicure 12/19/2023

I purchased the 20 cubic foot refrigerator for additional cold food storage and back up unit. The fridge is quiet. cant even tell that it is running. It has ample storage and bins for my use. It was delivered in a timely fashion and was undamaged. I hope that this unit lasts as long as the one it replaced.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

LG defect

johnnyBmayo 12/18/2023

I bought my refrigerator 16 months ago then it stopped working. the inside light lit up but nothing else worked. It started working again after 5 hours but I dont know for how long. LG is currently in the process of resolving this issue. It couldnt be repaired because there are no authorized LG technicians that service the area where I live so they have agreed to make it good. This made a negative into a positive. All interactions were positive
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

need better help better customer service and wait

OLL65 12/18/2023

time it took fix my refrigerator. I did not like service I got
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Compliment to My Kitchen

KEITH TS 12/16/2023

My LG refrigerator is excellent a great addition to my kitchen. Love the lower profile. Purchased the icemaker and it works great freezer space is bigger than my last refrigerator. switched the door to opposite way easily done. No complaints only compliments on unit. Definitely recommend. KTSency
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Broke with in a year but LG fixed it

MrsWildog 12/15/2023

I bought it less than a year ago and the compressor went bad. But was repaired quickly and rather painlessly by LG. I cant remember the repair guys name or I would give him a shoutout but he was great and new what he was doing and was very professonal. LG wasnt great at contacting me back. I dont know if all LG fridge/freezers have this problem but if they do a lot of people have lost a few hundred dollars in groceries just like me.
Originally posted on lg.com

Yes, I recommend this product

Features

 

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5 Stars

Surprise

Leo 2023 12/12/2023

Long time ago I wanted to get a new refrigerator. On Black Friday I went to Lowes and for my surprise the LG top freezer was on sale. I was so excited because it was what I wanted. And believe me it is so nice to have it it is wide have a neat light and it is hugh big freezer with a lot of compartments nowy life is easier because the one I gad was very little.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Sent a European Appliance to the USN

BullLG 12/11/2023

I want to give it 0 stars. Worst experience ever. I live in the US and received a refrigerator with a European plug. There is no outlet in this country that this plug will fit into. This refrigerator was delivered on 11/27. I called Home Depot and they in turn called LG. LG tried to say that I had Buyers Remorse. I want the fridge but I cant plug it in Anywhere LG told me that I had to buy an adapter but Im pretty sure that would void the warranty if anything happened. Also thats not safe the adapter might blow my electric. So 5-6 calls later over a 2 day period I was finally able to escalate my problem. I wont be getting a replacement until 12/29 I will never buy from LG ever again.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

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5 Stars

LTCS20020W

rjmlcm 12/11/2023

Had this refrigerator about 3 weeks now. Looks great has lots of room inside and love the led lighting.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great basic refrigerator

gwne 12/10/2023

I love my refrigerator. It is roomy and keeps the food cold. The freezer and fridge interior are roomy.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great brand

GWT530 12/8/2023

Purchased at Lowes with high expectations for the brand and item and am not disappointed.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Junk refrigerator

LG 20 Cu ft top freezer 12/7/2023

Brand new refrigerator bottom half doesnt work. I had a Service technician come out two and a half weeks ago and said he would be back and Im still waiting. Please call me.
Originally posted on lg.com

No, I do not recommend this product

    At this time, we are only providing service to customers who have purchased appliances from Bellingham Electric.