Good product very bad software
otrfan
4/12/2020
One of the most useful features of this dryer and its paired washer would be the ability to know when your laundry is finished by using the software. The pairing process is painful it fails repeatedly and the app mysteriously and inconsistently loses and regains connections with no intervention at all from the user. I suspect it is not being updated to match the frequent changes in iOS. I like the features and performance overall but what should be a nice extra the software has become a constant annoyance. At the price points LG sells this is inexcusable. And the support is terrible. All they respond with is boilerplate quotations from the manuals as if anyone questioning the problems hadnt even bothered to read and try the recommended solutions. In a word the support team is useless. I would rate the product 3 or fewer stars if it werent for the fact that its basic function performs very well. But so do competition models from other companies.
Originally posted on lg.com
Yes, I recommend this product
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love all the features
Irishmomma
3/31/2020
I bought this a few weeks ago and am very pleased with the product
Originally posted on lg.com
Yes, I recommend this product
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Love th features
coolk53
3/28/2020
Love it so glad I bought it LG appliances are best performers
Originally posted on lg.com
Yes, I recommend this product
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Love the door features
Betsy72
3/26/2020
Bought the washer and dryer set a week ago. Love them both. The dryer is awesome Love the options of the oven style drop down door so you dont drop clothing on the floor and being able to open the door with the swing when emptying into the clothes basket. Very efficient drying and very stylish.
Originally posted on lg.com
Yes, I recommend this product
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Beautiful efficient and easy to operate
Chic555
3/25/2020
We bought this almost 3 weeks ago and we have been very happy with our purchase. This dryer has so many features and operating it is very simple. My wife and I are retired and not very Technology Smart but this dryer is extremly easy to operate plus it seems it has cut our drying time considerable. My wife loves the LG EasyLoad door when loading and unloading. Definitely 5 Star Rating
Originally posted on lg.com
Yes, I recommend this product
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Great features
tawills75
3/24/2020
I absolutely love the dual-open door. I can put the clothes in the dryer without dropping them on the floor which is huge for me. Then I can dump the clothes directly in the laundry basket when theyre dry. Im a happy camper
Originally posted on lg.com
Yes, I recommend this product
Good Looks and Smart Too
LongIslandMarque
3/20/2020
The dryer looks really good in the laundry room and does a great job of drying the clothes.
Originally posted on lg.com
Yes, I recommend this product
Such an upgrade.
martymj
3/17/2020
Have been using old technology dryer for years and never realized how much better things can be with an LG.
Originally posted on lg.com
Yes, I recommend this product
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Dryer Light
gortac
3/17/2020
its really inconceivable to me that you have programmed this dryer to have the light go off after only 4 minutes rarely do i immediately get to the clothes the minute the chime goes off and even if i do rarely am i able to get all the clothes out before the light goes out. to compensate i have to turn on the overhead light to see the clothes. in concert with this whos bright idea was it not to have a light come on whenever you open the door - really??
Originally posted on lg.com
No, I do not recommend this product
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Quiet and amazing features
Chris22
3/17/2020
I love how the water fills the tub up completely on the washer
Originally posted on lg.com
Yes, I recommend this product
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Great Product
jeannieb136
3/12/2020
Matches my washer looks great works perfect big. So many options on this thing that I am still trying to figure them all out. LG has it going on
Originally posted on lg.com
Yes, I recommend this product
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Not totally satisfied
Pine47
3/9/2020
Having trouble using right settings. Dryer ends some items dry some still damp. Does everything in the load need to be same material?
Originally posted on lg.com
No, I do not recommend this product
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Not all dryers are created equal
Nancyltc
3/5/2020
I am loving my new dryer. I thought a dryer was a dryer but this one is so much better than my old one. When the cycle is done it plays a pleasant tune - no irritating buzzer And if I need it to be quiet I can easily turn it off with one simple touch. The lint trap is a little weird- theres a flap that comes up when you take out the trap to clean it but Im getting used to it. The steam feature is awesome Takes the wrinkles right out not the same as a fresh ironing but wrinkle free is good enough for me. I havent used all the features yet but its nice to know the options are there. Highly recommend this dryer
Originally posted on lg.com
Yes, I recommend this product
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Not like 2010
Marmee2
2/28/2020
I had the same dryer from the 2010 line. This dryer has similar controls but is more of a touch screen and I find it hard to move through options especially the Time Dry. When pressing on the control to move through the time options it does not always move easily. My 2010 dryer was very solid in feel and sound when the door was closed but it is obvious this dryer is not made as well. The door closes with a tinny sound. I have used the options for drying as indicated for instance using Towels when drying towels and often I have to dry the items on an additional cycle to completely dry them. I got rid of my old dryer because I had to purchase a new washer and decided to get a matching pair but I wish I would have kept my old dryer
Originally posted on lg.com
No, I do not recommend this product
Excellent Dryer
RebelP
2/20/2020
We have used the product for about a month now. We are still learning the features but the dryer is extremely quiet compared to other dryers I have owned. We have mostly used the normal function which drys the clothes well. I like the pull down option for the door for loading. Only problem I have had is could not connect to wifi but is due to location of my router.
Originally posted on lg.com
Yes, I recommend this product
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LD Dryer
sewelllm
2/19/2020
This works like a charm .I love all the different cycles and drying options. I especially like the smart app feature that alerts me that my dryer is done. I also like the remote dry functions via the app. I can tell the app to dry my clothes at my convenience.
Originally posted on lg.com
Yes, I recommend this product
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Love the double function door
Angelamichelle6
2/18/2020
The steam for wrinkle reduction static reduction 2 way opening door large cubic foot space and highly customizable settings are all reasons why I love this dryer
Originally posted on lg.com
Yes, I recommend this product
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Fabulous features
M D and Maria
2/11/2020
After 17 years we replaced our old LG washer and dryer with a new LG set. Best decision love our new LG washer and dryer.
Originally posted on lg.com
Yes, I recommend this product
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Not Happy with Delicate cycle
ArizonaAnn
2/9/2020
I bought this dryer 2weeks based on reviews. Also liked the steam features and the way the door opened 2 ways. First load of towels were great then dried my 2nd loaf on delicate for the low heat. The clothes came out damp. I reset machine for delicate normal dry double checked the lint and at the end of the cycle the clothes were still damp. I was so frustrated because I have to use the delicate cycle for 90 of my clothes. After 10 days I returned the dryer because I couldnt deal with the damp clothes on delicate.
Originally posted on lg.com
No, I do not recommend this product
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Love it Great Dryer with so many features
Deborah45
2/5/2020
Really Love the Steam feature of this Dryer Does a great Job on all settings
Originally posted on lg.com
Yes, I recommend this product
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Quieter and faster than my old dryer
DRMcD
2/3/2020
I really like this dryer. I was a bit put off at first by all the settings but Ive managed to use nearly all of them in 3 weeks of laundry. Dryer is fast and quiet.
Originally posted on lg.com
Yes, I recommend this product
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Awesome machine
LadyBoss
2/1/2020
Bought a little under a month ago I absolutely love it. Quick cycles I can start it later with my phone-yes
Originally posted on lg.com
Yes, I recommend this product
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Jocye 123
1/31/2020
I just wanted to let you now how much I love my new washer and dryer. Thank you
Originally posted on lg.com
Yes, I recommend this product
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Disappointed
Home6mom
1/28/2020
I love the look especially the two way door Im disappointed with the drying time normal still leaves clothes wet and need to be put back on. Also there is not a light when you remove the clothes from dryer when done. Outside shows everything thing that touches it. For the price it should have a light and dry first time.
Originally posted on lg.com
No, I do not recommend this product
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Not that impressed.
Karen1724
1/25/2020
Since I bought this item in order to qualify for the instant rebate if you bought four 4 appliances it was not an absolute necessity. Personally I will never use the steam option or ever hook the dryer up to the water line. Seems contrary to what I use a dryer for and if I want to steam my clothes to freshen them up I would just throw in a damp towel. Equally useless is the Wi/Fi feature which I will also never use. Thank you but I still have a flip phone and have no intention or need for a smart phone to supervise my laundry decisions for me. Dont really know how reliable the over-the-phone diagnostics are. First load I dried were my favorite cotton/flannel sheets that got scorched. Since then this has not occurred again and all the subsequent loads have dried just fine with no more incidents. Sensor features seem to do a good job and I am liking it overall better and better the more I use it. My favorite feature is the door opening both ways and find that to be a really useful and clever design. The large capacity is also very nice and really cuts laundry time in half by accomodating large loads compared to my previous washer and dryer. Am learning to use and like it but strongly feel that this item is overpriced with bell and whistles that will never get used. My primary reason for choosing LG was the instant rebate of 10.
Originally posted on lg.com
No, I do not recommend this product
Great features
Lscruggs
1/23/2020
I just bought this about a month ago I am very satisfied with the product.
Originally posted on lg.com
Yes, I recommend this product
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I bought this LG dryer
sherrillLG
1/23/2020
I love this dryer. I also bought the matching washer machine. I brag about them I even put how great they are on facebook. They are superior
Originally posted on lg.com
Yes, I recommend this product
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Best laundry suite Ive ever owned
KimKar
1/22/2020
Bought the washer and matching dryer from Costco. The gray finish is gorgeous. The capacity is so huge that we do two fewer loads every week. The washer and dryer are very easy to use and our clothes are perfectly clean and dry. Love the steam feature for reducing static and freshening clothes. And it plays a song at the end Just an all-around great purchase and worth every penny.
Originally posted on lg.com
Yes, I recommend this product
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Clear pictures easy to install
Victoria T
1/16/2020
We bought the washer 2 months ago after our old washer died. I am so glad we decided on LG brand clothes comes out clean.
Originally posted on lg.com
Yes, I recommend this product
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Love all the extra features
Chickenmom
1/8/2020
Very happy with the drying time and all the features
Originally posted on lg.com
Yes, I recommend this product
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Easy to use very efficient quality product
DickO and Vally
1/7/2020
We bought this as a Christmas present to ourselves best Christmas present we received this year
Originally posted on lg.com
Yes, I recommend this product
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Works as expected
Alpo
1/2/2020
Nice machine. Quiet. Gets clothes clean. No issues
Originally posted on lg.com
Yes, I recommend this product
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Great product.
Cm ohio
12/29/2019
Quality product with great features. High end technology.
Originally posted on lg.com
Yes, I recommend this product
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Remote-start is greatly convenient.
MLW_KS
12/29/2019
Love the app-features being able to remotely set/start laundry so its ready when we get home. Very nice features over-all.
Originally posted on lg.com
Yes, I recommend this product
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New LG Dryer
mld52
12/28/2019
Have had our new dryer for about a month now and have been really pleased with its performance although it has been a little bit of a learning experience.
Originally posted on lg.com
Yes, I recommend this product
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Great features
Terry C
12/22/2019
Love the dryer clothes move freely and dont wrinkle love that
Originally posted on lg.com
Yes, I recommend this product
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Easy to set up runs okay.
NanaBananna
12/21/2019
We bought this a month ago and the door is already not opening from the top.
Originally posted on lg.com
No, I do not recommend this product
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Efficient and Quiet
jyarby78
12/12/2019
We bought our dryer about a month ago and we love it. Many cycles to choose from and it is extremely quiet.
Originally posted on lg.com
Yes, I recommend this product
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Dries fast
Mayannie
12/10/2019
the dryer is very quiet and dries fast. Easy to program for each different load of clothes
Originally posted on lg.com
Yes, I recommend this product
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Excellent product
Harry24
12/10/2019
I purchased it two months ago it works great. The performance is particularly good. It is aalso the most quiet dryer I have had in the past.
Originally posted on lg.com
Yes, I recommend this product
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Love my new LG
DiGo
12/8/2019
So many options for wash cycles. Clothes come out great. Can wash anything from a few items to a comforter. So happy I bought this product.
Originally posted on lg.com
Yes, I recommend this product
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Awesome Dryer
Davidmcq1104
12/5/2019
We love this dryer. It works great. I would highly recommend this to anyone looking for a quality dryer.
Originally posted on lg.com
Yes, I recommend this product
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LOVE THIS DRYER AND WASHER
Darla S
12/5/2019
I bought this dryer and matching washer a month ago and it is FABULOUS The features are incredible and I do not have one negative thing to say about it. Buy it
Originally posted on lg.com
Yes, I recommend this product
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Very quiet and efficient
sooner84
12/2/2019
I have only been using this dryer for a couple of weeks but so far I really like it. It is VERY quiet and doesnt take nearly as long to dry clothes as my old dryer.
My only negative comment is that the instruction manual did not provide enough detail for what each cycle does and how best to use each. However after a short learning curve I am getting better. At first I had problem getting clothes towels especially completely dry but Im learning to use the sub-settings more. Although I still havent figured out how to get a load completely dry once the dryer quits. I assume that the sensors think the load is dry so even if I change the sub-setting to very dry and try to restart the machine it only runs for a minute and then shuts off again.
On the plus side I love the damp dry settings because I like to remove my dress shirts while they are still damp so I can just hang them without ironing.
Originally posted on lg.com
Yes, I recommend this product
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Beautiful smart machine
MamaM
11/29/2019
This dryer not only LOOKS beautiful especially with the matching washing machine but it performs beautifully as well. Its features are endless. The capacity of this thing is just outstanding. I can now dry bedding without having to run two or more cycles. I also love the steam setting for wrinkly clothes because lets be honest clothes dont always get folded/hung up promptly. Possibly my favorite feature though is that when set up and connected to wifi/phone setup is a breeze by the way it alerts me when the cycle is done. I have not one complaint about this or the washing machine that goes with it. A quality investment.
Originally posted on lg.com
Yes, I recommend this product
OK Dryer = not ok price
Tom13970
11/27/2019
I bought this a month ago and it doesnt dry large loads completely. When I put large loads in the dryer and set it on NORMAL some of the heavier clothes like pants and heavy shirts no heavy jackets come out damp in the heavier fabric areas.
Originally posted on lg.com
No, I do not recommend this product
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Great Dryer
catkon
11/25/2019
We bought this dryer about a month ago and it seems to beat expectations so far.
Originally posted on lg.com
Yes, I recommend this product
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Great features
PJennings
11/24/2019
This is a state of the art dryer. It takes getting used to the operation but when youre comfortable with the controls its really nice.
Originally posted on lg.com
Yes, I recommend this product
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Great features
Dkv1983
11/20/2019
I love the dryer. There are so many features compared to my previous dryer machine. First of all it turns off if the clothes are already dry. Also with my previous one I struggled because the clothing could be damage or become smaller even if I used Delicate cycle. With this one I havent had any issues. My clothes stay the same size and quality. Also I used to get clothes already torn in the dryer. I didnt find what could be the problem by checking the machine inside. With LG one I dont worry about it anymore because the clothes are always in the same condition in which I put them in. Lastly the dryer has a very modern design. You will not able to scratch the top layer off the surface very easily. It is just made of a good quality material.
Originally posted on lg.com
Yes, I recommend this product
Best dryer
Snevels
11/20/2019
This is a huge step up from my old dryer First of all the dryer is easy to use once youve gotten the hang of it. Press the one button then simply choose the dry settings. The machine is smart itll sense when clothes are dry and will shut off as needed. The drum capacity is large and would hold a queen sized comforter easily. Its super quiet while in use. You can open the dryer door 2 ways side ways or pull the door down. I love the color of the machine and doesnt leave any finger prints easily. Overall its an awesome machine. Performs well and if you have any issues it could be diagnosed remotely.
Originally posted on lg.com
Yes, I recommend this product
