Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (508) 883-7235 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

REBATE
CALL FOR STOCK INFO Special Order
4.7 | 3 Reviews

5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser

Whirlpool WFW9620HBK

Available in 3 Color(s)

Features

  • An American company in business since 1911
  • An American company for over 100 years
  • Clean the inside of your washer with the AFFRESH cycle
  • Help care for vibrant colors with the Cold Wash cycle

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 38.625"
  • Depth: 33.25"
  • Energy Star Rated: No
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

Remote control with the Whirlpool® app

Stay in control and connected from anywhere. The Whirlpool® App lets you set, start or pause the wash cycle and track progress when you're away, so you can manage laundry day right from your smartphone.

Image Feature

Single Load Dispenser

Use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go™ dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time during the cycle.

Image Feature

Smart Appliance

Care for your family from your smartphone or tablet.

Image Feature

Steam Clean Option

Clean up after everyday light spills using only heat and 1-1/4 cups of water-no harsh chemicals or cleaners needed. Used periodically to clean light spills on the bottom of the oven, it keeps the oven clean and reduces the need for frequent self-clean cycles.

Image Feature

Touchscreen

Get instant access to the settings you use most with a touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.

Image Feature

12-Hour FanFresh® Option

Keep clothes fresh for up to 12 hours after the wash cycle has ended. A built-in fan activates after the wash cycle is over, tumbling clothes for up to 12 hours so you can finish laundry when you're ready.

Watch Video

Laundry Pedestals

Raise your washer for easier loading and unloading. Optional laundry pedestals also provide space-saving storage for detergent, fabric softener and other supplies.

Watch Video

Sanitize Cycle

The Sanitize Cycle uses increased water temperature to eliminate 99.9% of common household bacteria.*

*Bacteria tested were K. pneumoniae, P. aeruginosa, S. aureus.

Watch Video

Sanitize Cycle

The Sanitize cycle uses increased water temperature to eliminate 99.9% of common household bacteria.

Watch Video

Image Feature

Load & Go™ XL Plus Dispenser

Skip steps with the Load & Go™ XL Plus dispenser. Simply add detergent and fabric softener once and skip refills for 40 loads. You'll even get notifications when it's time to refill.

Watch Video

Image Feature

Intuitive Controls

Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.

Watch Video

An American Company for Over 100 Years Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years.

An American company for over 100 years Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years.

Clean Washer with Affresh® Cycle Get a notification to run the Clean Washer with affresh® cycle every 30 washes. Use an affresh® Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer.

Cold Wash Cycle Give your most vibrant colors the care they need with the Cold Wash cycle that adjusts wash actions and time, combined with gentle temperatures, to provide optimal fabric care.

Coming soon: Amazon Dash Replenishment Coming soon: Automatically reorder your favorite laundry supplies so you never run out by connecting the Whirlpool® app with your Amazon account. Your device can track how much inventory you have on hand and ship you a replacement order when you're running low. Your family will always have the supplies they need when they need them.

Coming soon: Voice control with a compatible voice-enabled device Coming soon: Automatically reorder your favorite laundry supplies so you never run out by connecting the Whirlpool® app with your Amazon account. Your device can track how much inventory you have on hand and ship you a replacement order when you're running low. Your family will always have the supplies they need when they need them.

Control Lock Mode Use the Whirlpool® App on your smartphone or tablet to remotely disable the control panel to avoid unintended use.

Download & Go™ option Get the right clean for your clothes by downloading specialty cycles from the Whirlpool® app for items like activewear, swimwear, sleeping bags and more with the Download & Go™ option.

Enhanced troubleshooting Get immediate support for quick solutions by using your smartphone or tablet to access troubleshooting videos within the Whirlpool® app.

Expanded Finishes Choose from traditional finishes like White and Chrome Shadow or elevate your laundry space with the rich, matte look of Black Shadow.

Match Washer cycle with Dryer cycle Get the right kind of dry for your load. The Whirlpool® app will suggest the dry cycle that matches the wash cycle you used.

Nest Learning Thermostat® Integration Save the time you spend re-washing damp clothes left in the tub when you sync your smart washer with the Nest Learning Thermostat®. It learns when you're away and turns on the 12-Hour FanFresh® option so clothes stay fresh.

Our largest capacity front load washer at 5.0 cu. ft. Fit more in a single load with our largest capacity front load washer at 5.0 cu. ft.

Presoak Option The Presoak option lets you skip soaking outside of the washer. Extra time is added in the washer before the wash cycle, which starts automatically when the option is complete.

Quick Wash Cycle Your small, lightly soiled loads will be clean in as little as 15 minutes with the Quick Wash cycle.

Remote control with the Whirlpool® app Stay in control and connected from anywhere. The Whirlpool® App lets you set, start or pause the wash cycle and track progress when you're away, so you can manage laundry day right from your smartphone.

Scan-to-Connect Technology You don't need to be a tech expert to connect your new appliance. Simply open the Whirlpool® app, add your appliance and follow the guided experience to get up and running quickly.

Single Load Dispenser Use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go™ dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time during the cycle.

Smart Appliance Care for your family from your smartphone or tablet.

Smooth Wave Stainless Steel Wash Basket Give clothes the care they need with the sleek pattern of the stainless steel wash basket that gently guides them.

Steam Clean Option Clean up after everyday light spills using only heat and 1-1/4 cups of water-no harsh chemicals or cleaners needed. Used periodically to clean light spills on the bottom of the oven, it keeps the oven clean and reduces the need for frequent self-clean cycles.

Touchscreen Get instant access to the settings you use most with a touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.

Wash and Dry Option Let the washer keep laundry moving for you by adding this option to select wash cycles. After washing ends, it uses hot air to tumble dry clothes right in the washer.

12-Hour FanFresh® Option Keep clothes fresh for up to 12 hours after the wash cycle has ended. A built-in fan activates after the wash cycle is over, tumbling clothes for up to 12 hours so you can finish laundry when you're ready.

Laundry Pedestals Raise your washer for easier loading and unloading. Optional laundry pedestals also provide space-saving storage for detergent, fabric softener and other supplies.

Sanitize Cycle The Sanitize Cycle uses increased water temperature to eliminate 99.9% of common household bacteria.*

*Bacteria tested were K. pneumoniae, P. aeruginosa, S. aureus.

Load & Go™ XL Plus Dispenser Skip steps with the Load & Go™ XL Plus dispenser. Simply add detergent and fabric softener once and skip refills for 40 loads. You'll even get notifications when it's time to refill.

Intuitive Controls Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.

Features

  • An American company in business since 1911
  • An American company for over 100 years
  • Clean the inside of your washer with the AFFRESH cycle
  • Help care for vibrant colors with the Cold Wash cycle
  • Automatically order supplies with Amazon Dash Replenishment
  • Control your appliance with a compatible voice-enabled device
  • Avoid unintended use wherever you are with Control Lock mode
  • Get customized clothing care with the DOWNLOAD & GO option
  • Get instant support with troubleshooting videos
  • Choose from classic or modern finishes to match your laundry room
  • Integrate with NEST LEARNING THERMOSTAT
  • Fit more in a single load with our largest capacity front load washer
  • Largest Capacity WHIRLPOOL Front Load Washer at 5.0 Cu. Ft.
  • Skip soaking outside of the washer with the Presoak option
  • Wash a load in less time with the Quick Wash cycle
  • Manage laundry day from your smartphone
  • Connect your appliance quickly with Scan-to-Connect technology
  • Use the Single Load Dispenser for bleach or other additives
  • Smart features with WiFi and mobile app when set to remote enable
  • Gently guide clothes with a sleek stainless steel wash basket
  • Clean up everyday spills with the Steam Clean Option
  • Get instant access to settings you use most with the touchscreen
  • Keep laundry moving with the Wash & Dry option
  • Keep clothes fresh after washing ends with the FANFRESH option
  • Eliminates 99.9% of common household bacteria*
  • Use higher temperatures to sanitize items like towels
  • Skip adding detergent and fabric softener to every load
Certifications
Energy Star Qualified No
Imef 1.84
Iwf 4.7
Prop65 Standard
Ul Yes
Controls
Automatic Temperature Controls Yes
Control Location Front
Control Type Tap Touch
Eco Monitor/efficiency Monitor No
Electronic Display Type LCD Screen
End of Cycle Signal Yes
Feedback-status Indicators Add Garment; Control Lock; Detergent Low; Door Lock; End; Estimated Time Remaining; Fabric Softener Low; Sensing; Washing
LCD Touch Screen Yes
Cycles
Number of Wash Cycles 35
Washer Cycle Selections Bulky Items; Clean Washer with affresh; Cold Wash; Colors; Delicates; Drain & Spin; Heavy Duty; Normal; Quick; Regular; Sanitize; Towels; Whites; Wrinkle Control
Details
Dryer Interior Light LED
Hoses Included 4ft 4in Drain Hose Included
Internal Heater Yes
Maximum Spin Speed 1,160
Pedestal Options WFP2715HBK; WFP2715HC; WFP2715HW
Stackable Yes
Water Factor 4.7
Water Faucet No
Dimensions
Product Height 38.625
Capacity Iec Canada 5.8
Carton Height 39
Gross Weight 244
Carton Depth 34.5
Carton Width 29
Product Depth 33.25
Net Weight 239
Product Width 27.0
Depth With Door Open 90 Degree 54.875
Electrical
Power Cord Included Yes
Exterior Details
Lid/door Lock Yes
Lid/door Swing Left
Window Yes
Interior Details
Advanced Vibration Control Yes
Automated Dispenser Load&Go™ Dispenser
Automatic Load Size Sensing Technology Yes
Dispense System Detergent, Fabric Softener & Bleach
Fan Type Fan Fresh®
Motor Drive Type Direct Drive
Out of Balance Sensing Yes
Washer Drum Material Stainless Steel
Modifiers
Delay Start Yes
Number of Rinse Options 2
Number of Soil Levels 3
Number of Spin Speeds 5
Number of Wash/rinse Temperatures 5
Number of Washer Options 12
Pre Soak Yes
Spin Speed Selections Extra Fast; Fast; Medium; Off; Slow
Temperature Selections Cold; Cool; Extra Hot; Hot; Warm
Washer Soil Selections Heavy; Light; Normal
Smart Compatibility
Connectivity Amazon Alexa; Android; Google Assistant; iOS
Smart Appliance Yes
Works With App; Remote Access; Voice Controlled; WiFi

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 38.625"
  • Depth: 33.25"

  • Features

  • Energy Star Rated: No
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Whirlpool Buy More Save More Delivery and Installation Allowance

Offer Expires: 7/17/2024 to 10/18/2024 Must be postmarked by: 11/30/2024

Enjoy exclusive rebate savings with purchase of qualifying Whirlpool appliances. Rebate form must be postmarked by 11/30/2024.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.7 out of 5

100% of reviewers recommend this product.

4 Stars

load and go fabric softener issues

marsman 9/19/2019

I am happy with this machine but i am unable to use the load and go fabric softener dispenser as my fabric softener is 5x concentrated and there is no way to change the setting on the fabric softener like you can on the detergent dispenser. Hopefully they can fix this with an update in the future?
Originally posted on Whirlpool.com

Yes, I recommend this product

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

So easy tomise

Joneil 9/12/2019

Jabe had this for 2 weeks. So impressed I have put in a order for matching dryer. They are on backorder butbi am sure it will be worth the wait. Touchscreen better than on laptops
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value

 
5 Stars

Smart washer

Migs 6/4/2019

I am highly satisfied with this purchase. It's my first washer and I selected the best washer in the market. The Wi-Fi enabled feature lets me start the machine remotely.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

Capacity

 

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels

 

Value